The system is divided into 2 parts, namely:
A system serving as an internal reporting channel to fulfill the requirements of the whistleblower protection law.
System Division and Functionality
- a website for reporters,
- a web application for authorized individuals in companies, the web application is further divided into:
- system management,
- work with notifications.
The system allows employees of companies using it to report issues for investigation.
Reports can also be submitted anonymously. Reports are stored in the system as notifications.
Within the system, company users with appropriate permissions (authorized persons) are responsible for processing them.
Reports can also be submitted anonymously. Reports are stored in the system as notifications.
Within the system, company users with appropriate permissions (authorized persons) are responsible for processing them.
Key Features
- Reporting Form:
- Option for anonymous submission;
- Ability to attach files to the report;
- Custom forms - ability to create custom forms, enter custom questions, set parameters (e.g., required fields, etc.);
- Status tracking of submission;
- Email notifications about the status of notifications - users can configure notifications (e.g., choose not to receive certain notifications);
- Secure Mailbox - serves reporters to access previously submitted reports. Logging in is possible either:
- using the identifier of the reporter (email or phone) - after logging in, the user sees all reports submitted under their identifier;
- or anonymously (using a unique ID of the report) - after logging in, the reporter has access only to the report with the specified ID;
- Notification Administration:
- List of notifications with a link to the details of the notification;
- Protection of authorized persons:
- Monitoring deadlines and reactions when dealing with reports;
- Activity logging related to legal obligations (logging data on notifications and their status), e.g.:
- Sending emails;
- Modifications to notifications by authorized persons (e.g., changing the status of the notification, assigning a user to handle the notification);
- Log of extension of the deadline for notifications;
- History of views of notifications by users, etc.;
- Templates for justifications;
- Task list (tasks) for authorized users;
- List of authorized persons
- Communication Portal - Custom communication portal for communication with the reporter;
- System Management:
- User and role management - user permissions based on roles (e.g., admin has no access to notifications but can configure system settings, authorized person, on the other hand, works with notifications, etc.);
- Company management;
- Form management - creation and editing of custom forms;
- System appearance customization - ability to customize the system appearance according to needs (e.g., according to corporate identity);
- Multiple entities within the company;
- AML ready.
